REFUNDs & RETURNS

Refunds

At Clever Kits, we are so passionate about providing our customers with quality products that they will love, that we are pleased to offer a risk free, *14 Day Return Policy. If for some reason you receive your product and are not satisfied, simply return your product to us within 14 days of making your purchase for a refund (*less 10% restocking fee).

Shipping costs are not able to be refunded.

Refunds will only be processed via the original payment method used to make the initial purchase.

Returns

Before returning your product, please contact us for details on our returns process.

Please note that customers are responsible for all return postage costs.

To be eligible for a return, your product must be unopened, unused, complete and in the same condition that you received it. It must also be in the original packaging. Customers are responsible for ensuring the product reaches us in perfect condition so good packaging is important.

Please do not send your purchase back to the manufacturer.

Proof of Purchase

In order for us to accept a refund request and process any returns, we require customers to provide proof of purchase in the form of their receipt.

Need help?

Contact us at sales@cleverkits.com.au for questions related to refunds and returns.

 

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